Privacy Policy

Alyna International Private Limited ("Company", "we", "our", or "us") is committed to protecting the privacy and personal information of our customers. This Privacy Policy explains how we collect, use, store, process, and safeguard your personal information when you visit or make a purchase through our website. We comply with the Digital Personal Data Protection Act, 2023, the Information Technology Act, 2000, the Consumer Protection (E-Commerce) Rules, 2020, and other applicable laws of India.

Information Collected:  We may collect your name, phone number, email address, billing and shipping address, order history, IP address, browser and device information, cookies, and other information voluntarily provided by you while using our website. Payment transactions are processed securely through authorised payment gateways, and we do not collect or store your debit or credit card details.

Use of Information:  Your information is used to process and deliver orders, provide customer support, verify transactions, prevent fraud, improve our website and services, conduct analytics, send promotional communications (where you have provided consent), and comply with applicable legal and regulatory requirements.

Sharing of Information:  Personal information may be shared only with trusted third-party service providers, including payment gateways, logistics partners, technology providers, and government authorities where required by applicable law. We do not sell, rent, or trade your personal information to any third party.

Your Rights:  You may request access to, correction of, updating, or deletion of your personal information by contacting us at info@alynainternational.com. We will respond to such requests in accordance with applicable laws.

Grievance Officer

Aayush Aggarwal
Alyna International Private Limited
Shop No. 237 & 238, Anarkali Bazar, Jhandewalan Extension, New Delhi – 110055
Email: info@alynainternational.com
Phone: +91-9810503651

Cookie Policy

Our website uses essential, analytics, and marketing cookies, including Google Analytics and Meta Pixel, to improve website functionality, analyse visitor behaviour, personalise user experience, and enhance our services. By continuing to use our website, you consent to the use of cookies as described in this policy. You may manage or disable cookies at any time through your browser settings; however, doing so may affect certain website features and functionality.

Product Safety

Customers are advised to carefully read and follow all age recommendations, safety warnings, care instructions, and usage guidelines provided on the product packaging before use. Adult supervision is recommended wherever applicable. Products should be used only for their intended purpose, and customers are encouraged to discontinue use if any product appears damaged or defective.

Disclaimer

Product images are provided for illustrative purposes only. Actual colours, packaging, dimensions, and specifications may vary slightly due to manufacturing improvements, product updates, photographic lighting, or individual display settings.

While we make every reasonable effort to ensure the accuracy of product descriptions and information published on our website, inadvertent errors or omissions may occasionally occur. We reserve the right to correct such errors and update product information without prior notice.

Alyna International Private Limited shall not be liable for any indirect, incidental, consequential, or special loss or damage arising from the misuse of products, failure to follow product instructions, or delays caused by courier partners, natural disasters, government actions, technical failures, or other circumstances beyond the Company's reasonable control.

Nothing contained in this policy shall limit any rights available to consumers under applicable laws of India.